Enterprise Support
Next level cloud solutions, backed by experts
| Package | Hoursper year | Base Rate | List Price | Overcharge Percentage | Overcharge Rate | Response Time | Support Channel |
|---|---|---|---|---|---|---|---|
| Starter | 40 | 150.00 € | 6,000.00 € | 7% | 160.00 € | Next business day | Email, Discord |
| Professional | 120 | 145.00 € | 17,400.00 € | 7% | 155.00 € | Within 24 hours | Email, Discord, Phone (business hours) |
| Enterprise | 240 | 140.00 € | 33,600.00 € | 7% | 150.00 € | Within 6 hours | Email, Discord, Phone (24/7) |
| Emergency | 0 | 180.00 € | 0.00 € | 0% | 0.00 € | Up to 1 hour | Email, Discord, Phone (24/7) |